ClubTucanos

Join ClubTucanos and samba to savings!

With our new mobile app you will be able to receive and redeem your birthday meal^* on your mobile device or through our website.

Also, earn one point for every dollar spent until you elevate your status and earn up to 2 points per dollar spent. Receive the latest Tucanos news and offers. View Tucanos Menus on your device.

Be sure to join now to receive these amazing benefits:

• Earn points every time you visit Tucanos
• Get a $10 reward for every 200 points you earn
• Receive special offers
• Manage your membership through the Tucanos mobile app (available on iOS and Android) or the website
• Continue to receive your annual Tucanos birthday free meal^*

When you download the Tucanos mobile app through Facebook, you will immediately receive a total of 200 points amounting to a $10 credit^*. Just follow the links on the App Store or Google Play store below.

Disclaimer
Your ClubTucanos status level is based upon the number of points accumulated annually. Once you have attained any status level, you will maintain that level for one year. At each anniversary date of becoming a member of ClubTucanos, your points will be reset and you will begin accruing points towards the status level for the following year. You will accrue points according to your status level as of the date the points are earned. Points are not transferable and have no cash value.

Credits earned are non transferable, have no cash value, and may not be exchanged or redeemed for cash, gratuity or gift cards. Earned credits must be redeemed in $10 increments. Benefits are subject to change. Valid only at participating locations. Acceptance or use of the Tucanos Brazilian Grill App or this program constitutes acceptance of ClubTucanos terms and conditions.

The ClubTucanos free meal is a reward that we provide to our valued guests during their Birthday month. To redeem the reward simply give the server your email or phone number associated with your account. ClubTucanos free meal redemption requires the purchase of an additional meal of equal value.

Blackout dates including but not limited to Valentines Day, Mothers Day, Easter, Fathers Day, and Thanksgiving apply to all discounts including ClubTucanos Birthday Meals.

Standard text message and data rates apply. Must be at least 13 years old to join. Tucanos respects your privacy and will not rent, sell or distribute your personal information.

Gift Certificate/Card purchases will not be eligible for for Club Tucanos Points. Gift Certificate/Card redemptions will be eligible for Club Tucanos points.

Birthday reward cannot be combined with any other offer.

All rights reserved. Void where prohibited. Subject to change without notice.

ClubTucanos Frequently Asked Questions

What is ClubTucanos?

With more than 450,000 members, ClubTucanos is our special program designed to thank our guests for making Tucanos Brazilian Grill their favorite Brazilian restaurant. ClubTucanos rewards members for dining at the restaurant with special rewards for each dollar spent, deals, discounts and news, which can all be accessed and redeemed through a mobile device or online^*.

How does it work?

For each dollar a ClubTucanos member spends on food and beverage purchases, one ClubTucanos point is rewarded. Every time a member reaches 200 points, they receive a $10 credit which can be used on food and beverage purchases during their next visit^*. The more points earned the higher the level (from Bronze to Platinum) and return on each dollar that is spent. There are four levels:

Bronze

You earn 1 ClubTucanos point for each dollar spent

Silver

After earning 300 points per year, you are a Silver Member and earn 1.25 points for every dollar spent

Gold

After earning 1,000 points per year, you are a Gold Member and earn 1.5 points for every dollar spent

Platinum

After earning 5,000 points per year, you are a Platinum Member and earn 2 points for every dollar spent

How do I join the ClubTucanos?

There are a couple of simple ways to join:

Using the Mobile App:

1. Download ClubTucanos free mobile app for your Android or IOS device from Google Play or the iTunes Store.
2. Once installed, launch the app and choose "Create Account."
3. You may sign up with an email address, or sign up via your Facebook account to earn a total of 200 bonus points.

Using the Website:

1. Visit tucanos.com/clubtucanos
2. Follow the prompts and fill out the form and you’re all set.

Is there a fee?

There is no fee to become a ClubTucanos member. The mobile app is free!

Why did you move the Birthday Club to the mobile app?

Tucanos new mobile app provides our guests more control over their ClubTucanos membership and it is environmentally friendly—totally paperless. Members control point earnings and redemptions using the app; ClubTucanos balances automatically appear when the app is launched. Members no longer have to rely on on the birthday post card arriving on time or possibly getting lost in the mail. ClubTucanos tells you instantly when you are qualified to redeem your free birthday meal^*.

In addition, the mobile app allows our loyal patrons to:

• Access menus
• Find the nearest Tucanos location.
• Receive special gifts, offers, invitations, inside news and more.
• Lighten their wallet as there is no longer a need to carry an extra plastic card.

How do I earn and redeem points using the Mobile App?

Earning points and redeeming rewards are easy with the ClubTucanos mobile app, available for download on Google Play or the Apple App Store. Just install the app on your smartphone and you're ready to go!

To Earn Points:

1. Sign up on the Mobile App.
2. While ordering, your server will ask for your phone number or email address associated with your ClubTucanos Account.
3. Once your order is confirmed, the server will enter your information (phone number or email) into Tucanos’ point of sale database, and points are rewarded to your account based on the amount on your receipt.
4. Once the check is closed, points will be automatically transferred to your account and you’ll receive a notification (by email or text) with the details of your earned points^*.
5. Gift Certificate/Card purchases will not be eligible for for Club Tucanos Points. Points will not be given in conjunction with group discounts.

To Redeem Credits:

1. Tap the yellow button at the bottom of the screen that reads, "Redeem Credits."
2. On the next screen, tap the yellow button at the center of the screen that reads, "Redeem Credits" after selecting the amount of dollars you wish to redeem from the options given at the end.
3. Now, please confirm the amount you are looking to redeem.
4. A numeric code will appear on the next screen. Use that code when placing an order in the restaurant or over the phone.
5. Gift Certificate/Card redemptions will be eligible for Club Tucanos points.
6. Birthday reward cannot be combined with any other offer.

How do I earn and redeem points using the Website?

Accessing your ClubTucanos account online is easy! All you need to do is sign up and log into your ClubTucanos account - HERE

To Earn Points:

1. While ordering, your server will ask for your phone number or email address associated with your ClubTucanos account.
2. Once your order is confirmed, the server will enter your information (phone number or email) into Tucanos’ point of sale database, and points are rewarded to your account based on the amount on your receipt.
3. Once the check is closed, points will be automatically transferred to your account and you’ll receive a notification (by email or text) with the details of your earned points^*.
4. Gift Certificate/Card purchases will not be eligible for for Club Tucanos Points. Points will not be given in conjunction with group discounts.

To Redeem Credits:

1. Before placing your order, you will need to create a redemption code.
2. To create a redemption code, log into your account online and click on "Redeem Rewards".
3. From that screen, enter the amount that you would like to redeem for your next visit. This will create a code that you can give to your cashier on your next visit, which will be used toward your next order.
4. Gift Certificate/Card redemptions will be eligible for Club Tucanos points.
5. Birthday reward cannot be combined with any other offer.

Please Note:

Any unused portion of your redemption code will not be deducted from your account balance. For example, if you create a code for $10, but only use $7, the unused $3 will remain in your ClubTucanos. Tucanos.com/clubtucanos

How Do I Redeem My FREE Birthday Meal?

The ClubTucanos free meal is a reward that we provide to our valued guests during their Birthday month. To redeem the reward simply give the server your email or phone number associated with your account. ClubTucanos free meal redemption requires the purchase of an additional meal of equal value.

What restrictions apply to my birthday meal and other BOGO offers?

• Valid with purchase of another meal of equal or greater value.
• Must be 13 years of age or older.
• Offers can only be redeemed by the person named in Club Tucanos, ID Verification required for redemption.
• Cannot be combined with any other special, discount or feature.
  • This includes specially priced promotions such as Valentine's Day, Mother's Day, Father's Day, Thanksgiving and New Year's
• Cannot be used for Take-Out or To-Go orders,
• No Duplicate accounts allowed
• Offers are not redeemable for cash or gift certificates.
• Limit ONE free meal per person per year, non-transferrable.
• Limit ONE check-in per 24 hour period.
• Applicable taxes paid by bearer.
• Contact: Doug@tucanos.com

^* Redeemable 24 hours after credited to your account